Frequently Asked Questions

Contract Manufacturing Partner

Have a question? Browse our list of FAQs. If your question doesn’t appear here, reach out to a member of our sales team.

Questions About Our Company

Where are you located?

We are located in Rochester, New York.

How many employees do you have?

We have about 150 employees.

How large is your facility?

Our facility is 200,000 square feet.

How many machines do you have?

We have about 150 CNC machines. View our full equipment list here.

What machines do you have?

Some of our most popular machines include our five-axis machines, our VTL center, and our DMG Mori machines. View our full equipment list here.

How long have you been in business?

We opened up shop in 1975 and have been in the Rochester area ever since.

What materials do you most commonly work with?

We commonly work with aluminum, steel, cast iron, stainless, Inconel, nitronic 50, armor plate, bronze, brass, plastic, and space-age metals like titanium.

What file types do you accept?

We accept many file types, but the most commonly used are .dwg, .dfx, .pdf, .stp, .jpg, .jpeg, .gif, .png. If your file type is unsupported, please let us know.

What industries do you most commonly serve?

We frequently work with clients in the power generation, oil and gas, aerospace, government contracting and defense, medical, and compressor industries.

Questions About Our Capabilities

What is your heaviest part capability?

We can machine parts up to 60 tons in weight.

What is the longest part your facility can handle?

We can machine parts up to 40 feet in length.

What is the tallest part your facility can handle?

We can machine parts up to 11 feet tall.

What is the largest diameter part your facility can handle?

We can machine parts up to 18 feet in diameter.

What engineering capabilities do you have?

We have an in-house engineering department and CAD/CAM software. More information on our engineering department can be found here.

Can you inspect my part?

We only inspect parts we machine on-site.

Do you offer fabrication services?

Yes, learn more about our welding and fabrication department here.

Questions About Shipping and Lead Times

Where do you ship to?

We ship anywhere in the continental United States.

What certifications do you have?

We are ITAR and AWS D1.1 certified.

Do you offer rushed service?

Yes, red-light services are available. Please contact our sales team to discuss specific timelines.

What is your typical part lead time?

Lead times vary, and factors like material availability, complexity, and quantity of parts can all impact lead times. Contact a sales representative for an accurate estimate.

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